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Quality

The cornerstone of our operations is high quality and continuous improvement of processes.

 

For us, quality management means integrating the planning of operational activities and leadership as an essential part of all our operations and the entire organization.

High-level data security is a component of the quality system and an integral part of our activities and solution development. Our patient information systems, the services we offer, and our organization are audited annually. In addition to audits, we conduct regular internal and external inspections to identify potential security vulnerabilities.

 

 

Mediconsult has been awarded the ISO 13485 quality certificate, an international management system standard for the design and production of healthcare devices and supplies. Additionally, the modules in our system identified as medical devices are CE marked.

Our development work is guided not only by user experiences but also by the national requirements and projects of the Ministry of Social Affairs and Health (STM), the Social Insurance Institution of Finland (Kela), and the National Institute for Health and Welfare (THL).